Granting other staff access to your Outlook folders
Scenario: you wish to grant other CTSI staff members access to a folder in your Outlook profile.
Fix: You need to share your folder(s) with the other member of staff and they need to add your Outlook profile to their own.
Share your root folder
- Right-click the root folder of your mailbox, and click Folder Permissions
- Click the name of the delegate (or add them if they're not already in the list)
- Under Permissions, under Other, select the Folder visible check box
- Click OK
Share the folder(s) itself
- Right-click the folder you wish to share, and click Folder Permissions. Note you may need to share the folder's parent folders if it is several levels deep in your hierarchy.
- Click the name of the delegate (or add them if they're not already in the list)
- Choose the appropriate permission level from the drop-down list of permissions
- Click OK
Add your profile to the other staff member's Outlook folders
- Click File > Account Settings > Account Settings
- On the Email tab in the list, click the Exchange account type, click Change, and then click More Settings
- On the Advanced tab, under Open these additional mailboxes, click Add, and then enter your login ID
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